Our team has over 250 combined-years of brilliant customer service and insurance industry experience. Since our beginning in 1974, the Pipes Insurance Service team has served as the backbone of the agency. In fact, the number-one reason our customers recommend our agency to others is because of our team’s service and expertise. Learn more about the quality people behind the business.
Jen joined the agency in 1988. She resides in Dover with her husband Mike and dog Bernie. They have three children: Steven (Erika), Karissa (Gage), Kiersten (Noah); and 3 granddaughters: Aubrey, Stella and Lillee.
Prior to joining our team, Olivia managed marketing and human resources departments across various industries, including financial and healthcare.
Education:
Bachelor’s Degree: Scientific & Technical Communication with concentrations in Pop Culture and Marine Biology, Bowling Green State University
Personal Bio:
Olivia joined the agency in 2019. She currently resides in New Philadelphia with her partner Andrew and their four furbabies. In her spare time, she teaches yoga and group fitness classes.
Dru joined the agency in 2010. She resides in New Philadelphia with her husband, Bill. She has three children, Darcie, Emily and Josh and four grandchildren.
Carrie has over 20 years’ experience in the insurance industry, ranging from life & health to property and casualty lines.
Personal Bio:
Kerry first joined the agency in 2001 and returned in 2017. In her spare time, she helps her husband operate his oil and gas service business. They reside in New Philadelphia and have two grown children.
Jack has over 21 years of experience in the insurance industry.
Personal Bio:
Jack joined the agency in 2017. He has been involved with various ministries since 1978 and enjoys spending his free time with his 5 grown children, 8 grandchildren and his wife, Barbie.