Paul's Insurance Service
Pictures of insurance agents smiling at the camera while working

In the summer of 1974, Paul Pipes and his wife, Joyce, opened “Paul’s Insurance Service” in  New Philadelphia, Ohio. They, along with their first employee, Jan Groh, worked diligently to build an independent property & casualty agency focusing on customer service.

Expanding Our Offerings
Man sitting at desk in office smiling at camera

In 1984, Paul’s son, Scott, a recent graduate with a Bachelor's Degree in Insurance from BGSU, began selling Life & Health Insurance, as a separate operation, in the same building as Paul's Insurance Service.

Becoming Pipes Insurance Service, LTD.

In 1990, Scott bought into Paul's Insurance Service, prompting the business to change its name to “Pipes Insurance Service”. Later, Scott purchased the remaining interest in the company after news that Paul had a serious health condition. Also at that time, Paul's other son, Rick, moved back to New Philadelphia to be with his family and began working at the agency. Sadly, in 1993, Paul passed away.

Continuing Traditions of Service

Today, we are owned by Scott Pipes, Rick Pipes and Matt Kinsey. With 20 employees, we have the quality expertise to offer solutions in personal and business insurance and financial services.

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Christopher Pipes, CPCU

Director of Operations

Chris Pipes is Director of Operations and a Team Leader in Business Insurance.  Chris received his bachelor’s degree for finance and business law from Miami University in Oxford, Ohio.  Prior to joining our team, Chris began his insurance career working for a major property and casualty insurance carrier in their claims department.

Chris resides in New Philadelphia with his wife, Jessie, and his two daughters, Adelynn and Harper.